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Troubleshooting

  • How to contact support
  • How to upgrade Microsoft Word 365
  • What version of Microsoft Word am I using?
  • DraftPilot not loading?
  • DraftPilot Compatibility with MS Word Perpetual Licenses from before 2022 (e.g., Office LTSC 2021 and earlier)
  • DraftPilot Compatibility with recent MS Word Perpetual Licenses (Office LTSC 2024 and similar, 2022–2024)
  • DraftPilot Not Showing in Word Desktop (But Works in Word Online)
  • White label domains and IP addresses
  • How to take a screenshot

What version of Microsoft Word am I using?

Last updated: 30 January 2025

On a Windows machine

Within Microsoft Word, in the main menu click File then scroll down to Account.

On an OSX machine

Within Microsoft Word, in the main menu click Microsoft Word then About Microsoft Word.

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